Shipping

We can't wait to get your order packed and delivered straight to your paws!

pupstyle-shippingWe aim to complete and ship all orders within 2 business days of receiving your order, or 3 days when your order includes made-to-order items like bandanas and bow ties.

During busy sale periods, please allow more time for us to fulfil your orders - there's only two of us pups and our paws don't move in double time! 

SHIPPING RATES

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Free Shipping worldwide when you reach the minimum spend. All other orders qualify for Flat Rate shipping, no matter the size of your order.

Can’t find your country or region in the table below? Just fill out the form on our Contact Page if you'd like to place an order and we’ll add your country to the list!

 Country

Flat Rate Cost

Free Shipping Minimum Spend

Australia

$8 AUD

$70 AUD

New Zealand

$15 AUD

$70 AUD

USA

$9.80 USD

$60 USD

Canada

$9.80 USD

$60 USD

UK

£9 GPB

£50 GPB

Europe (Euro)

£12 GBP

£60 GBP

FREE AUSTRALIAN RETURN POSTAGE WITH PAYPAL!

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PayPal offer FREE return postage on all PUPSTYLE STORE orders within Australia to the value of $45, up to 8 times a year. Simply click the banner below to activate the service in one click, keep a copy of your return postage receipt and take a photo of the parcel being returned and PayPal will refund your postage costs within 5 days of submitting your proof. Terms and Conditions apply. Click the banner below for more information.

DELIVERY TIMES

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Please note, we cannot accept responsibility for delivery delays due to third party delivery services, customs or unforeseen stoppages.

  • Orders within Australia are expected to take 4-6 business days.
  • Orders to New Zealand are expected to take 5 business days.
  • Orders to USA are expected to take 7 business days.
  • Orders to Canada are expected to take 6+ business days.
  • Orders to UK are expected to take 6+ business days.
  • Orders to Europe are expected to take 6-10 business days.

SHIPPING TERMS & CONDITIONS

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All orders are delivered by Australia Post. We offer free shipping worldwide on orders that are above the minimum spend. For orders under the minimum spend, a flat rate shipping fee applies. See table above for worldwide shipping rates.

  • It is the customers responsibility to select the Free Shipping checkbox at the checkout if the minimum spend is reached.
  • It is the customers responsibility to ensure their delivery details and product order are correct upon checkout.
  • All orders are sent via Australia Post Standard shipping with Tracking.
  • If a delivery is “Returned to Sender” due to the customer providing an incorrect delivery address or failure to collect the parcel from a designated post office or outlet due to a card being left at the delivery address, the order will incur a Return To Sender fee and we cannot refund original shipping charges.
  • Some countries may charge an entry tax for you to accept your product, this is the recipients responsibility and Pupstyle Store are not held responsible for these costs.